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Want More Loyal Customers? Use Customer Service

Friday, November 14, 2008

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Want More Loyal Customers? Use Customer Service Is Your Marketing Plan Missing This? A great business is built on it’s ability to generate loyal customers and you don’t even have to have a back end product. Creating a marketing plan which focuses on customer service as one of it’s primary drivers is one of the [...]

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  • India's hidden hotbeds of invention: Anil Gupta on TED.com
    Anil Gupta is on the hunt for the developing world's unsung inventors -- indigenous entrepreneurs whose ingenuity, hidden by poverty, could change many people's lives. He shows how the Honey Bee Network helps them build the connections they need -- and gain the recognition they deserve. (Recorded at TEDIndia, November 2009 in Mysore, India. Duratio […]
  • Sir Ken Robinson's new book, The Element
    Sir Ken Robinson's new book, The Element: How Finding Your Passion Changes Everything, is published today in the United States and on Feb. 12 everywhere. It's the book he mentions in his TEDTalk ... He sends this message to the TED community: "At TED 2006, I talked about creativity and education and the urgent need to make the best of all of o […]

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